All U.S. shipments are sent by USPS as a tracked parcel.
FREE Canada Shipping:
All Canadian shipments are sent by Canada Post as a tracked parcel.
Orders being shipped to the United Kingdom that are over $199.99 will receive a reduced shipping rate of $49.99 with DHL Express tracked parcel.
Worldwide Shipping: (+$99.99)
Even though we would have liked to have offered everyone free shipping; some of you just live too far! Orders placed from outside of (United States, Canada) will have a fee of $99.99USD for shipping (costs may vary based on location). All worldwide shipments are sent by DHL Express as a tracked parcel. This excludes U.K. orders over $199.99).
Express shipping options are available at the customers expense. All express orders are sent by DHL Express or Canada Post depending on your location. For more information about this option, contact our customer support team.
DISCLAIMER for International Orders
Duties and Taxes:Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and it will be collected upon delivery from the carriers for certain packages. These charges are recipient’s responsibility as we are only charging the transportation fee for the packages. You may check with your country’s customs office to determine what these additional costs will be. Additionally, you may review additional information for shipments shipping to Canada which can imply to other countries as well.
Watch the video below & learn how our collar sizing works.
Easy and Secure Financing
Get your dog a Big Dog Chains and split your order into 4 easy payments using our interest-free financing service. It's secure and incredibility simple to use during checkout. Select Sezzle as a payment option during checkout and your order will be processed using our payment plan option.
If you have any questions, please feel free to contact our customer service team.