FREE LIFETIME RE-SIZING

Custom Dog Collar sizing - BIG DOG CHAINS

Get your large dog's size for your new large dog collar. Each metal collar is extremely strong durable and functional. Custom fitted to your dog's neck size.

Our team of jewelry professionals re-size each dog collar model by either adding or removing links to the chain. During this process our bench jewelers inspect the remaining links to ensure there are no issues or damage. After the collar passes our inspection requirements we complete the process by giving your collar a professional ultra sonic jewelry cleaning and polish if needed. Finally, we ship the designer dog collar back to you free of charge.

How to measure your dog's neck size? 

It's really easy! You just need to wrap a measuring tape up to the middle of the neck, which is where you want the dog collar to sit. You don't have to add any slack just use the real measurement and we will do the rest. 

Our dog collar sizing explainer video will show you exactly how to take measure your dog's neck size. The method for sizing in this video applies to any large breed dog like an American pit bull, pit bull, doberman, rottweiler, Great Dane, Bull Mastiff, Cane Corso, English bull dog, American bulldog and many more.

Dog Collar Sizing Video

Please watch the video below to get a more accurate understanding of how to measure you dogs neck for your new dog collar. 

Customer Support

If you require assistance in sizing you dog's neck size, feel free to contact us or call 1-888-862-3121. Our customer support team is available to assist you with your order 7 days a week from 9:00 a.m. to 5:00 p.m. EST

Ship your dog collar to:

104-1600 Soucy
Saint-Hubert, Quebec
Canada
J4T1A3

If you are located in the US, you must send your collar/leash using USPS. If you are located in Canada, please use Canada post.

You must indicate that this a repair/exchange under warranty in your shipping details and ensure that it is noted on the outer packaging to avoid entry preparation fees. Please note, if your package is not indicated properly, you may be charged entry preparation fees before your order is shipped back.

Send an email to info@bigdogchains.com and include in your package the following information:

• Original Order Number
• New neck size or amount of links to add or remove
• Full Name
• Full address
• Collar Name
• Shipment tracking number in your email (this way we can track your shipment and ensure fast service)
• any special instructions or notes

Once we have received the collar for resizing we will update you when its ready to be shipped back to you. Also, please note that only your first return shipping is free.

If you have any other questions please feel free to contact us.

Quick Links:

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